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With over 80 active towers, most customers have the option to connect to the best available tower ensuring a fast and reliable connection. Trees, buildings or other elements that may degrade the network quality, can be avoided in most instances by connecting to the best Smart Future tower from the customer's exact location.
Our highest priority is the uptime of existing Smart Future customers. Smart Future has support teams that are dedicated to being onsite at an existing customer’s location in the shortest time possible when they require onsite support.
With over 80 active towers, most customers have the option to connect to the best available tower ensuring a fast and reliable connection. Trees, buildings or other elements that may degrade the network quality, can be avoided in most instances by connecting to the best WIRUlink tower from the customer's exact location.
Smart Future does not resell another network provider's services and have full control over the quality and user experience for all services offered.
Our warehouses and vehicles carry stock of all the standard equipment used at customers. As our technicians will have everything they need to resolve the fault, you, our customer will have less downtime.
Because we build most of our own towers from the ground up, we are away from radio interference caused by other service provider networks and manage the frequency spectrum in the area ourselves. This gives customers a more reliable and consistent service when compared to other providers who simply rent space on already crowded towers.
Our dedicated tower support teams only work on Smart Future towers and not at Smart Future customer premises. This enables us to perform non-critical preventative maintenance tasks and upgrades to increase the network's reliability.
Smart Future's network is directly connected to and peering with over 2500x local and international service providers (including Google, Showmax, Netflix, Microsoft, etc.) in data centres in South Africa, London(UK), Frankfurt(GER) and Amsterdam(NL). This makes our network faster and more reliable with no single point of failure.
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